Consumer Duty sets higher standards for financial services customers
31/07/23
Today sees the launch of the FCA’s UK Consumer Duty.
This new regulation requires retail financial services companies to provide their clients with a ‘good outcome’ by:
- Acting in good faith
- Identifying and managing foreseeable harms
- Providing all the information necessary for clients to make informed decisions
You can find out more about this regulation please visit the FCA’s website HERE
![](https://i0.wp.com/optionsdesk.com/wp-content/uploads/2024/07/credit-card-2215793_1280.jpg?fit=768%2C512&ssl=1)
![](https://i0.wp.com/optionsdesk.com/wp-content/uploads/2023/07/pawel-czerwinski-fpZZEV0uQwA-unsplash-scaled.jpg?fit=768%2C512&ssl=1)
![](https://i0.wp.com/optionsdesk.com/wp-content/uploads/2023/04/austin-ramsey-9X3DmoEM64k-unsplash-scaled.jpg?fit=768%2C512&ssl=1)